Brightidea

Overwhelming and Confusing Setup: Some users find the software overwhelming and struggle with setting up customized and independent pages. They also mention that the tool setup is considered complicated, with settings not always being obvious. Additionally, they find the backend of the software confusing initially but mention that it becomes easier with time.

Lack of Intuitiveness: Users mention that the platform and tools are difficult to navigate, with certain features not being intuitive. They also find the admin and reporting menus confusing and clunky. The multiple pathways to reach the same location can be confusing for users, especially when first learning the platform.

Sluggish System Performance: Some users experience sluggishness in the system at times, particularly while pages load. This can lead to frustration and a less efficient user experience.

Users recommend giving Brightidea a try as it offers a user-friendly interface and a clean look. They suggest purchasing a professional services block of hours for the first year to ensure successful execution. The customer support staff is praised, and users consider the backend of Brightidea superior to its competitors. It is advised to have clear KPIs and utilize all available products for collecting information or ideas. Adding the ability to assign action items in parallel without affecting the workflow is suggested. Users also recommend having a support structure in place before launching initiatives with Brightidea. After comparing it to multiple competitors, users believe that Brightidea is the best product. They state that Brightidea is a quality tool for collaboration and investment decisions. Testing out the trial mode is encouraged to see if Brightidea meets specific needs. Users think that Brightidea is a great tool for any business, promoting collaboration and open innovation. Before applying Brightidea, users suggest having a clear understanding of the process and using it to capture ideas from all levels of the organization. Basic knowledge of CSS and HTML for implementation is recommended, along with taking advantage of Brightidea's customer success resources. Brightidea is recommended for idea management and innovation activities, including trialing the scorecard functionality. Users highly recommend utilizing Brightidea for innovation purposes, praising its overall service and interaction with other users.